Support & Development

Here to help.

First-class support straight from the in-house team that built the platform. No outsourced call centres. No chatbots pretending to be people. Just real humans who know the system inside out.

Support Centre

Log in from your dashboard to raise and respond to support tickets. The interface is simple — describe the problem, attach a screenshot if it helps, hit send.

You'll get an email notification the moment there's a reply from our team. Most queries are answered the same working day, often within the hour.

Custom development

Need help integrating our tools into your organisation, or want a feature that's specific to your operation? We're available for custom work and more besides.

Looking for a project team for your next idea? Pick us — we'll bring our toolkit with us, and you'll get the platform's worth of pre-built functionality bundled in.

Training and onboarding

Prefer to have someone walk you through it? We offer one-to-one onboarding sessions over a video call, tailored to what you actually plan to do with the platform.

Useful when you're migrating from another system, or when you want to get a team trained up at once.

UK-based, UK-hours

Our team is in the UK and works UK business hours. When you raise a ticket, it's read by someone who lives in the same time zone as you and speaks your language.

No "we'll escalate this to our 24-hour team" runaround. The person reading your message is the person who can fix it.

Proven Responsive Trusted Secure International Cost-effective

Help & Training

Feel more comfortable with some expert help to get started?

Who better to help than the team behind the system?